Application Specialist at chennai

PREMAS Biotech Pvt. Ltd.
Plot No. 77, Sector 4, IMT Manesar,
Gurgaon- 122050

Application Specialist @ South/Western India | PhD in Biochemistry, Molecular Biology or Genetics

About Company

Premas Biotech is one of the fastest growing professionally managed companies in the CRAMS space and Distribution business.

We represent Illumina in India and are committed to build this next generation sequencing technology as the key enabler for Indian Research in life sciences.

Location Chennai, Mumbai

Experience 1 - 5 years

Key Skills Technically sound and customer oriented

Education Phd

Job Description

Job duties include but are not limited to:

• Coordinating new installations, including facility inspections, instrument validation, and customer training
• Troubleshooting issues related to user's technical skills, biochemistry/assay design, experimental design, software and instruments
• Developing and maintaining positive relationships with customers in assigned territory
• Helping to maintain and increase product usage, and supporting sales efforts through technical presentations and demonstrations
• Acting as a key contributor of customer feedback to marketing and product development teams.
• Developing and improving key company processes that support our mission of building a world-class customer support organization.
• Prior field experience supporting customers using sequencing or genotyping technologies preferred
• Demonstrated understanding of commonly-used sequencing and genotyping data analysis software applications preferred
• Demonstrated experience with instrumentation such as liquid handling robotics and optical scanners preferred
• Outstanding problem solving and interpersonal skills
• Demonstrated written and verbal communication and training skills
• Clear vision of and commitment to providing outstanding customer service

Must be willing to travel up to 50%

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